Terms and Conditions

Last update : 21/4/2025

1. Introduction

1.1 These Terms and Conditions constitute a legally binding agreement between you (the "Customer") and Tamara Sweets (the "Merchant") regarding your use of our services and products.

1.2 By accessing or purchasing from Tamara Sweets, you agree to comply with these Terms and Conditions.

2. Products and Services

2.1 Tamara Sweets offers a variety of desserts and pastries, including but not limited to Arabic sweets, mini cheesecakes, and gift boxes.

2.2 All products are subject to availability. In the event of an item being out of stock, we will notify you promptly and offer alternatives or a refund.

3. Orders and Payments

3.1 Orders can be placed through our official Instagram page or other designated platforms.

3.2 Payment must be completed at the time of order confirmation. We accept various payment methods, including cash on delivery and electronic payments.

3.3 Prices are subject to change without prior notice. However, once an order is confirmed, the agreed-upon price will remain fixed.

4. Delivery and Shipping

4.1 We offer delivery services within Kuwait. Delivery charges may apply and will be communicated at the time of order.

4.2 While we strive to ensure timely delivery, Tamara Sweets is not responsible for delays caused by third-party delivery services.

5. Refunds and Cancellations

5.1 Due to the perishable nature of our products, we do not accept cancellations or refunds once an order is confirmed.

5.2 If an error occurs on our part, such as delivering the wrong item, we will rectify the mistake by providing a replacement or refund as deemed appropriate.

6. Privacy and Data Protection

6.1 We respect your privacy and are committed to protecting your personal information.

6.2 Your data will only be used for processing orders and improving our services. We will not share your information with third parties without your consent.

7. Limitation of Liability

7.1 Tamara Sweets is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7.2 Our total liability is limited to the amount paid by you for the specific product or service that caused the issue.

8. Amendments

8.1 Tamara Sweets reserves the right to modify these Terms and Conditions at any time. Changes will be communicated through our official channels.

9. Contact Info 
Phone Number : 0096566872270